Development and evaluation of a computerised system for the provision and documentation of community pharmacists’ cognitive services

Project Details
Project ID: 2001-011
Type: Investigator Initiated
Status: Completed
Institution: University of Tasmania
Chief Investigator: Professor Greg Peterson

Project Summary

This project developed and evaluated a convenient mechanism for the recording of community pharmacists’ cognitive services. The system also facilitated the provision of some cognitive services e.g. patient counseling and medication review. The system was designed to be easy to use and interface with dispensing software. A generic approach was adopted in the design of the system, so that it could be modified for use by as many dispensing software vendors as possible..

The system was evaluated by 19 community pharmacists (the only prerequisite for inclusion was current use of the Rex dispensing system). A total of 463 interventions were recorded over the six-month trial period this equated to 0.09% intervention rate (i.e. An intervention was recorded for approximately 1 in 1000 prescriptions) although the rates of intervention varied markedly between pharmacies. Of the interventions recorded, 95% were accepted by patient or prescriber